1. COMPANY TYPE AND MANAGEMENT STRUCTURE

Mextur, Lda - Moçambique Expresso Turismo e Viagens, Limitada, is a Limited Liability Commerical Shareholding Company, whose shareholders are, LAM - Linhas Aéreas de Moçambique (Mozambican Airlines) with 65%, IGEPE 25% and Sociedade Austral de Desenvolvimento (Southern Development Society) 10%. Constituted in 1992 with the objective of operating in the branch of Travel Agency and Tourism, and similar services, is a pioneer in the field in Mozambique. It is a member of IATA (International Air Transport Association)since May, 1995. It is also a founding member of AVITUM, Associação das Agências de Viagens de Moçambique (Association of Mozambique Travel Agencies) since 2002.

Professional and infrastructure base

Committed with achieving and exceeding its clients’ expectations, MEXTUR, presentsa very flexible and dynamic structure,with front line personnel that are highly prepared in the business field.

The Agency has 11 employees, among which are travel consultants with a big professional experience attained while working at airline companies and travel agencies and other areas of economic activities, especially concerning customer service. Fluent communication in Portuguese, English, French and local languages is a highlight.

The booking and sales system isTravel Port, commonly known as Galileo, interconnectedwith the sales systems of airline companies IATA – BSP.

The modernTravel Port (Galileo)system allows to access all airline companies in real time, such as – LAM, FAST JET, South African Airways, Kenya Airways, Air France, Qatar Airways, Emirates, TAP, Etihad Airways, Air Mauritius, Ethiopian Airlines, Cathay Pacific, Delta Airlines, Jet Airways, TAAG, Turkish Airlines, China Southern Airlines, Hahn Airlines, thus ensuring connection to the whole world. Bookings and rent-a-car service sales and accommodation in hotels are processed via the same system.

  • MAIN SERVICES:
Airline Tickets – National and International.
  • Booking, issue and delivery of air tickets via e-mail (electronic tickets) and other necessary travel documents;
  • Assistanceto passengersoutside normal working hours, on weekends and holidays through mobile phone 82 3059205 and email emergencia.mextur@gmail.com;
Acommodation – National e International.
  • Competitive prices for national, international destinations, both for official and leisure, private or institutional trips.
  • According to the number of wanted rooms and category, special tariffs with the best cost-benefit, through the wide network of national and international partners.

Organization of conferences, seminars, meeting and several types of meetings –National and International.

  • Through partners we facilitate the negotiation for rental service of conference rooms that are totally equipped according to the type of event and number of participants;
  • Transport/transferfrom and to the event(s);
  • Production of merchandising and respective stationery material for the event (participants’ identification cards, badges, flyers,banners, etc.); 
  • Organization of the event’s respective catering (coffee-breaks, lunches, cocktails, etc.);
  • Organization of tours to various touristic sights in the respective event’s cityand outskirts;

Corporate TripsNational and International.

  • There is a team available to the client, which is ready to alleviate stress, regarding the logistics of   official or leisure, private or institutional trips, inside and outside the country, from airticket, accommodation, transfers, meeting rooms, tours and more. This service is in its nature very thorough and customized.

Team buildings – Nacional and International

  • We help your organization to plan and execute a loose moment, in which, the entire logistics and details are left in our responsibility.  

Incentive program – National and International

  • We offer innovative incentive solutions to your employees and/or partners, regarding short-term leisure travels, with the intent to renew the energies, in an effective and pleasant way.
Leisure Trips – National and International.
  • We offer suggestions for package tours for interest places, inside and outside the country, including parks and animal reserves, beaches, city, guided historical routes, handcraft fairs, beauty shows and much more.

Honeymoons – National and International.

  • We offer solutions for couples in their unique love experience, inside and outside the country soluções intimistas para casais em sua experiência única de amor, dentro e fora do país, baseado num acompanhamento personalizado, ao gosto e estilo de cada cliente.

Themed Excursions – National and International.

  • We offer solutions that are customized for the type and purpose of the excursion, for any type of institutions, covering all kinds of public, in terms of age and areas of interest.   
Travel Insurance

A solution that prevents and protects you against adversity, which may occur in national or international travel. From loss of luggage, medical assistance, among of other situations.

Transfers and Car Rental

We offer solutions for all types of vehicles, with or without driver, ensuring comfort in a national and international travels, whether it is for individuals, entities, large groups, business or leisure.

Documents and goods deliverybroad

The right solution for sending articles and correspondence abroad in a reliable, fast and transparent way

Other services

  • Visa paperwork;
  • And much more...
  • MEXTUR POLICY

MEXTUR,company mostly invested by the State in virtue of counting with an indirect participation of the State through Mozambique Airlines and IGEPE, which controls the State’s Business Sector. Therefore, it is guided by ethical principles that result from the combination of norms that govern responsible private rights societies, coupled with the State’s principles and responsibilities in the Business Sector, from where MEXTURderives its vision, mission, objectives and values.

Continuity: We prioritize the establishment of long-term relations with clients, suppliers and employees.

Caso sejam requeridas informações adicionais não hesite em contactar-nos através de: mextur@mextur.co.mz

A. Vision

Be a national and international reference in the agency of tourism services, creatingstrong and sustainable bonds with clients and suppliers.

B. Mission

Provideexcellent servicesin the agency of tourism segment, offering a variety of tourism services products, with customized, agile and efficient customer-service.

C. Values

Integrity: We promote and govern ourselves with transparency, honesty and respect the law, in our relationship with our clients and suppliers.

Focus on the client: Our main objective is the client’s satisfaction on whom is the biggest attention and we look to offer products and services that meet their expectations.

Continuity: We prioritize the establishment of long-term relations with clients, suppliers and employees.

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